The impact Chaille has had on our daughter and our family is bigger than words can express. When we first met Chaille, our 11 year-old daughter was sad and ashamed, and we were at a loss, trying everything we could to help her, and feeling frustrated. Not only did Chaille listen to her and understood her, but she helped her, and us, realize that her trichotillomania did not define her, and brought back the amazingly strong and self-assured girl we once knew. Chaille is kind, respectful and amazing all around. The confidence she gave our daughter is priceless, and I can never thank her enough for what she did for our whole family.